Frequently Asked Questions
Everything you need to know about bringing Armstrong Cheshire quality into your home.
What is the typical lead time for furniture orders?
Most of our handcrafted furniture pieces are shipped within 4 to 6 weeks. Custom upholstery or bespoke wood finishes may take up to 8-10 weeks to ensure the highest quality craftsmanship.
Do you offer White Glove Delivery services?
Yes, we offer premium White Glove Delivery for all large furniture items. This includes room-of-choice placement, full assembly, and the removal of all packaging materials.
What is your return policy for home decor?
We accept returns on non-furniture home decor items within 30 days of delivery, provided they are in original condition. Please note that custom-made furniture and final sale items are non-returnable.
How can I care for my Armstrong Cheshire solid wood pieces?
We recommend using a soft, dry microfiber cloth for daily dusting. Avoid harsh chemicals or silicone-based polishes, and keep furniture away from direct heat sources to prevent wood movement or cracking.
Are your textiles and fabrics sustainably sourced?
Sustainability is a core value at Armstrong Cheshire. We partner with mills that prioritize organic fibers and Oeko-Tex certified dyes to ensure our linens and upholstery are safe for your home and the environment.
Do you offer fabric swatches before I commit to a purchase?
Absolutely. You can order up to five complimentary fabric or wood finish swatches through our website to help you visualize how our materials will look in your specific lighting.