Returns & Exchanges
At Armstrong Cheshire, we want you to be completely satisfied with your home furnishings, which is why we offer a 30-day return policy on all eligible items. If your selection isn't the perfect fit for your space, we are here to assist with a seamless return or exchange process.
Return Process
- 1.Initiate Your Request
Log into your account or visit our online returns portal with your order number and email address to select the items you wish to return.
- 2.Prepare Your Package
Carefully repack your items in their original packaging, ensuring all hardware, assembly instructions, and protective materials are included to prevent damage during transit.
- 3.Label and Ship
Affix the prepaid shipping label provided via email to the outside of your box and drop it off at any authorized courier location.
- 4.Inspection and Refund
Once our warehouse team inspects the returned goods for quality assurance, your refund will be processed back to your original payment method within 5-7 business days.